Refund policy

Return Policy

We want you to love your purchase. If something isn't quite right, we're happy to help.

Returns

We accept returns within 7 days of the date your order is delivered.

To be eligible for a return, items must be:

• Unworn and unused
• Unwashed and free from perfume, makeup, stains, or other signs of wear
• In their original condition
• With all original tags attached

Items that do not meet these conditions may not be accepted.

How to Start a Return

Please contact us within 7 days of delivery at modestcottonhouse@gmail.com with:

• Your order number
• The item(s) you would like to return
• The reason for your return

Please wait for return instructions before sending anything back.

Return Shipping

Customers are responsible for the cost of return shipping unless the item received was damaged, defective, or incorrect.

We recommend using a tracked shipping service, as Modest Cotton House is not responsible for returns that are lost in transit.

Refunds

Once your return is received and inspected, we will notify you whether your return has been approved.

Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable.

Please allow several business days for the refund to appear in your account after the refund has been processed.

Exchanges

At this time, we do not offer direct exchanges.

If you need a different size or colour, please return the original item and place a new order, subject to availability.

Final Sale Items

Items marked Final Sale are not eligible for return or refund unless they arrive damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at modestcottonhouse@gmail.com with your order number and photos of the issue.

We'll work with you to make it right.

Need Help?

For questions about returns or your order, please contact us at modestcottonhouse@gmail.com.

JazakAllahu Khairan for supporting our small business.